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7/25/24, 10:19 AM

FRB: Press Release -- Guidance on protection against identity theft -- April 30, 2001

Release Date: April 30, 2001

For immediate release
The Federal Reserve Board today announced the issuance of supervisory guidance
addressing how banking organizations should protect customer information against identity
theft.
Recommended steps to safeguard information include establishing procedures to verify the
identity of individuals applying for financial products, preventing fraudulent address
changes, and blocking pretext callers from using pieces of personal information to
impersonate account holders and gain access to account information.
Guidance is also provided on completing Suspicious Activity Reports that are filed by
banking organizations with law enforcement agencies reporting offenses associated with
identity theft and pretext calling.
The guidance is consistent with the Gramm-Leach-Bliley Act, which directs the Board and
other federal agencies to ensure that financial institutions have policies, procedures and
controls in place to prevent the unauthorized disclosure of customer financial information
and to deter and detect fraudulent access to such information.
Supervisory letters are the Federal Reserve�s primary means of communicating key
policy directives to its examiners, supervisory staff and the banking industry.
The supervisory guidance is attached.
Attachment
2001 Banking and consumer regulatory policy
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Last update: May 1, 2001

https://www.federalreserve.gov/boarddocs/press/general/2001/20010430/default.htm

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