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E ., EDGE Economic Education Newsletter Checking the Files Whether you're a fifth-grader lending lunch money to a classmate or a banker writing a $100,000 mortgage for a homebuyer, your basic concern is always the same: Will I get my money back? No lender wants to get stuck with a bad loan, regardless of the amount. Will I get my money back? In one way or another, lenders try to evaluate the risk associated with extending credit. The fifth-grade entrepreneur will probably think twice before lending money to a classmate who has been slow to repay past debts. A bank's mortgage officer will be less likely to approve a mortgage application from someone who declared bankruptcy last year. Evaluating credit risk and granting credit have changed over the years. For one thing, going into debt has not always been as socially acceptable as it is today. Nationwide credit cards didn't become popular until the 1960s. Up to that time, people seemed more cautious about going into debt. The need to borrow money was often looked upon as a sign of weakness or a character flaw. Prudent people "lived within their means~ (Try to imagine your grandparents going into debt to finance a February frolic in the Caribbean.) Of course even years ago people didn't pay cash for everything. From approximately 1920 to 1960, there was a big increase in the use of installment credit to finance the purchase of homes, cars, furniture, and major appliances. And even before that, local merchants, grocers, and tradespeople sometimes granted credit to regular customers who usually settled their accounts at the end of every month. More often than not, they are soliciting your business because you fit a demographic profile . They may never have seen your face or shaken your hand, but they are able to evaluate you as a credit risk by drawing upon information that is available to credit grantors across the country. Much of that information is held in the computerized data banks of credit bureaus. Although a certain amount of mystery surrounds credit bureaus, the service they provide is straightforward and easy to understand. A credit bureau provides lenders with the information they need to evaluate your creditworthiness. (It's important to note that credit bureaus do not offer recommendations on whether or not to grant credit. That's up to the prospective lender.) Courtesy, Federal Reserve Bank of New York By and large, the relationship between lenders and borrowers used to be more personal than it is today. A merchant's decision to grant credit was often based on firsthand knowledge of the customer's financial circumstances and family history. That no longer holds true. Increasingly rare is the American whose cache of junk mail doesn' t include an occasional application from an out-of-state bank for a credit card with a "pre-approved" $2,500 (or $5,000) line-of-credit. The accompanying form letters are usually signed by senior marketing executives who don't know you, don't know your family, and aren't at all troubled by the fact that they have never made your acquaintance. There are approximately 1200 local and regional credit bureaus in the United States. Most are linked by computer to three national credit bureaus: Equifax, TransUnion, and TRW Credit Data. The information they dispense almost always takes the form of a credit report, which is essentially a summary of your payment habits and practices . Most credit reports contain information about loans, charge accounts, credit cards, bankruptcies, tax liens, and judgments. Contrary to the impression sometimes conveyed in spy novels and thrillers, national credit bureaus do not maintain dossiers of personal information on private citizens. Personal information in your credit report is generally limited to your full name, current and previous Federal Reserve Bank of Boston Vol. 16, No. 3 - December 1990 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis addresses, Social Security number, year of birth, employer, and spouse's first name (if you are married). Your credit report should not contain information regarding your race, religion, gender, salary, personal assets, checking or savings accounts, medical history, personal background, lifestyle, or criminal record. Needless to say, citizens (and credit bureaus) are concerned that credit files remain confidential. The Right to Financial Privacy Act provides that customers of financial institutions have a right to expect that their financial activities will have a reasonable amount of privacy from federal government scrutiny. It establishes specific procedures and exemptions concerning the release of financial records to government authorities. When a potential lender requests access to your credit file, the request is noted on your report as an "inquiry'.' Inquiries remain on the report for two years. How information gets into your credit report is no mystery. You provide some of it yourself whenever you apply for a new account with a merchant or business. Credit clerks transfer the relevant data from your application to a computer tape, and once a month the accumulated information is forwarded to one or more of the national credit bureaus. Subsequent transactions, including late payments and missed payments, are also received and recorded by credit bureaus. Closed charge accounts and accounts that have no current balance are carried on your file indefinitely, but there's a limit on how long negative information can be carried. In most cases, federal law requires TnE LEDGER Editor: Robert Jabaily Graphic Arts Designer: Kristen Taylor Photography: Ralph Ragsdale page2 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis credit bureaus to delete adverse information from your file after seven years, with the exception of bankruptcy information, which may be reported for ten years. Other exceptions apply to credit reports issued in conjunction with insurance policies or credit applications for $50,000 or more, or employment applications that involve annual salaries of $20,000 or more. By and large, the system seems to work well. Automated credit reporting enables a lender to process credit applications faster and more efficiently than might otherwise be the case. National credit bureaus also broaden geographical accessibility to information, which is no minor consideration in a big country with a highly mobile population. All of which is not to say that the credit reporting system is perfect. According to an October 1990 article in Consumer Reports, "industry data on credit records challenged by consumers indicate that at least two million people each year become victims of mistakes': Fortunately, federal regulations provide a mechanism for correcting those mistakes. Under the Fair Credit Reporting Act, if a prospective lender denied you credit within the past 30 days because of negative information in your credit report, the lender must provide you with the name and address of the credit bureau that furnished the report. You are then entitled to a prompt and free review of your credit file. If, upon investigation, the negative information proves incorrect, the credit bureau must change or delete it from your record, and anyone who has received a copy of y9ur report within the past six months will be sent a corrected copy at your request. This newsletter is published periodically as a public service by the Federal Reseroe Bank of Boston. The reporting of news about economic education programs and materials should not be construed as a specific endorsement by the Bank. Further, the material contained herein does not necessarily reflect the views of the Federal Reserve Bank of Boston or the (Even if the credit bureau cannot verify that negative information is incorrect, the law provides you with the option of appending a brief statement to your record to tell your side of the story.) By this point you're probably thinking that today's system of evaluating credit risk sounds so much more impersonal than the way it used to be. And you're right. It is. But before you start feeling nostalgic for the days when lenders based their decisions on looking you in the eye and shaking your hand, you should probably reflect on the fact that the granting of credit is much less restrictive than it once was. Back in the "good old days" lenders were able to deny credit on the basis of race, religion, gender, or any number of other arbitrary grounds, and the prospective borrower had little, if any, recourse. Today, automated credit reporting practices and federal legislation guarantee everyone equal and objective consideration for credit. The Equal Credit Opportunity Act prohibits discrimination against an applicant for credit because of age, sex, marital status, religion, race, color, national origin, or receipt of public assistance. Moreover, if a consumer is denied credit, the law requires that the applicant receive written notification of the denial. These legal guarantees, coupled with an efficient mechanism for reporting objective information, help to make credit accessible to a much broader range of citizens . All in all, that would seem to offset the loss of personal contact. Thank you to Equifax Inc. and TRW Credit Data Division for providing useful background information on credit bureaus and credit files. Board of Governors. Copies of this newsletter and a catalogue of other educational materials and research publications may be obtained free of charge by writing: Public Information Center,Federal Reserve Bank of Boston, P.O. Box 2076, Boston, MA 021062076, or by calling: (617) 973-3459. The Updated Credit Profile Report TRW's Credit Profile report is designed to display information in a standard, objective, easy-to-read manner. An illustration and description of a sample Profile report for a fictitious person follows. Subscriber Number Applicant's Name Current Address Previous Social Security Number Addresses 0 \!Jar of Birth Type. Terms and 0 U1 Nlated C1 edit Profile Employment name and address as reported by a subscriber through an inquiry on the date shown. G) Acode designating the TRW or Credit Bureau office nearest ► NQLIRYNORW.TI N TCAl ,RTS 1~3~1=22=2"'5=ox=r=J~1c=o=N=su=M"'E=R~J=o=HN~.=s+ ,~~1=06~5=5-a~9=1,=-, 2=~ the consumer's current address, for your use in consumer referral s 0 E-A.JAX HARDWARE/2035 BROADWAY/LOS ANGELE S CA 90019 7 0 r-a . ., ,. 1 ' [- 10- -"';·~ - 8-8 [- 11- ,-;;:·,-4-5 [- H"" ;, · 6-,--;"";,o c_o_N_s u_M _E_R _ _ _ _ri§:Ii -\T!Ar1- - - -(4) -,4=----8-88 JOHN Q CONSUMER G) Three columns indicating positive, nonevaluated, and negative status comments. G) A!Automated) and M IInstant Update or Manual Form) Ii\ \V 4-88 AJAX HARDWARE 10655 BIRCH ST ,.;\ 2035 BROADWAY BURBANK CA 91502 \!:.) -=--..-,.,.,...,...==-::::=-=.....=------...=_-_. ., ._.. . . J5 ,.rustMUJ l'OS 111111 ... , I I .:::0 51t}}F 1lft ~M=o=u=NT=A~r= N~B=A=NK~- - --+c1~13~9=9.,,,,. 9s CURWAS)0 - 3 2 - 88 9-85 SEC ® ® HILLSIDE BANK Name and number of reporting subscriber. l cuRR ACCT AUT HEMLDCKS CURR ACCT A the account. BAY COMPANY CUR WAS 60 A G) Account or docket number. 1 0-88 8-88 4-88 10-Y 5 ORIGL 48 S6J O 29 144 508119 ss14 ~ • 468 1 2391013 9 - 21-88 LI MIT & $150< $( M account as of the status date. 0 A BOWERS CHARGE OFF 4-87 7 - 81 9-88 3 - 87 Date the account was opened A WISTERIA FINANCE PD SATIS 11-87 10-86 @ Scheduled monthly payment amount. 1~H-I-LLS-I-OE-BA_N_K---< A INOUIRY @ Estimated monthly payment amount. @ Date last payment was made. @ Type and term s of the account. M 10-05-88 @ Balance owing, balance date, and amount past due, if applicable RE, CO SPR CT SANTA ANA JUDGMENT 10-19-86 UNS EST 3549999 SEC 1 C/ OAM 212250 ORIGL o oon I A M -- - WYATT F I NANCE 1-86 REPO J17L _ (,a) So~ 32 1 CCCCCCCC< 5-88 ,..,...,..,,...,...,.., 5238610 $500 AUT ® 3019999 0 7 505853 T~n ,...,...~n,...,., I 7-83 GROVE CREDIT UNION IN QUIRY 4- 09 -88 n 9-17 - 88 LASTPAY >::i >> CHECKPOI NT >> >>> SS# IS 0548603 8 / 0lrHER F LE IOI NT: 1 86 JOHN Q CONSUMER 6613 SADDLEBACK ROAD '--ORANGE CA 92708 NNNNC21CCNNC CClCNNNClCC 4-88 $20 ~ ,----J 16 24Wl_QJ I S140 ON1Ji PAY $100 4 12 C lg >-+3-1-4-99_9_,9- + - --; 11-1 8-87 21) @ The original loan amount i0RIGL), credit limit !LIM IT). historical high balance IHIBALI. or original amount charged to loss IC/ DAMI. represented in dollar amounts. 1 CHG 3509999 GARDEN FINANCE DELINQ 120 3369999 ccccc-ccc 9 -1 5-88 986543184026 ,-. nnnn CCCCCClClCC lCCCCCCCCCC 8-88 LASTPAY @ Status comment reflecting the payment condition of the I 9-26-88 LASTPAY 3319999 l HIBAL CHGR V S60{ S44C I EST ON'llH PAY ~ r@UW,U 1lilJl•~l• l1 !• l•~a~,h ·· J 3562P,973 $71 ONO H PAY ~ I SCH G) Association code describing the legal relationship to ORIGL 60 $ 4 300 1 $2222 3149995 9-aall 12-a1 ) --=---■ ---ti~-ti-◄ -.--.,-::-.--------1 ONO H PAY SCH ISS# 548603388 IWI ~ 0"' 1 -1 LOS ANGELES CA 90019 m111 7 indicate the method by which the credit grantor report s information toTRW 0 •• P-6613 S 92708 , 235 E 14202 ,IS-54860)3 88 JY-1944 JT-1 8010005, I 7 Consumer's social security number. Employment Amount Name and address as recorded on automated subscriber tapes, including date of most recent update. 35199 9 9 A.UT 1 36 $ 7500 3 7 89999 H/ I 12 $ 37 00 I MID !NIT IS d. 29416413 END -- TRW Confidential ( IRWhl: 1918 IR W11dll-itMI "'°"9111\W I..; @ The applicant'spayment history during the past 24 months. The code reflects the status of the account for each month, displayed for balance reporting subscribers only. C N 1 2 3 4 5 6 - IDash) Blank Current Zero balance reported /current account 30 days past due 60 days past due 90 days past due 120 days past due 150 days past due 180 days past due No history reported for that month . No history maintained: see status comment. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis @ Inquiries indicate a request for the applicant's credit information - inquiring subscriber: date of inquiry: and type. terms and amount, if available. @ Public Record Court name. court code. docket number, typeof public record , fili ng date, amount, and Judgment creditor. This information may include bankruptcies. liens and/or judgments against the applicant @ Profile report messages alert the subscriber alJout a credit applicant's social security number, name, address. generation. or year of birth. See back of page for lurther explanation Courtesy, TRW Credit Data Division page3 Multi-Media U.S. Monetary Policy and Financial Markets, book, published by the Federal Reserve Bank of New York, 231 pages. This book offers an in-depth description of how monetary policy is developed by the Federal Open Market Committee and the techniques employed to implement policy at the Open Market trading desk. It describes the tools and the setting of policy. Also included is an account of a day at the trading desk, from morning information gathering through daily decision making and the execution of an open market operation. In addition, the book places monetary policy in a broader context, examining the evolution of Federal Reserve monetary policy procedures from their beginning in 1914 to the end of the 1980s. It indicates how policy operates mos t directly through the banking system and the financial markets and describes key features of both. Finally, the book turns its attention to the transmittal of monetary policy actions to the United States and throughout the world. Copies of U.S. Monetary Policy and Financial Markets are available from the Federal Reserve Bank of New York. The postpaid cost is $5.00 per copy in the United States ($10.00 for copies ma iled outside the U.S.). Orders should be sent to: Public Information Department, Federal Reserve Bank of New York, 33 Liberty Street, New York, NY 10045. Checks must accompany orders and should be payable to the Federal Reserve Bank of New York in U.S. dollars. A Guide to Business Credit for Women, Minorities, and Small Businesses, brochure, published by the Board of Governors of the Federal Reserve System. This newly revised and retitled brochure is designed to assist women, minorities, and small businesses in obtaining s tart-up or additional financing. It helps to de-mystify the commercial credit process and provides guidance on how to prepare the necessary loan application documentation. Within the guide, the reader will find some page4 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis sources for technical assistance and recourses to take if a credit application is not approved. Free copies of the brochure are available through Publications Services, MS.-138, Board of Governors of the Federal Reserve System, Washington, D.C. 20551. Home Mortgages: Understanding the Process and Your Rights, brochure, published by the Board of Governors of the Federal Reserve System. This recent publication describes a mortgage, tells how to shop for one and what to look for, outlines the application process, and advises a potential homebuyer how to register complaints if the consumer thinks that he or she may have been discriminated against. To help a consumer make this determination, the brochure lists some common discrimination practices and s tates some of the laws that provide consumers with protection regarding home ownership. Copies of the brochure are available through Publications Services, MS-138, Board of Governors of the Federal Reserve System, Washington, D. C. 20551. The Fed: Our Nation's Central Bank, video, 13 minutes, produced by the Federal Reserve Bank of San Francisco. This new videocassette uses computer graphics and live footage to give viewers an up-to-date look at the Federal Reserve. The video examines the roles of the Fed in setting and implementing monetary policy, promoting safety and soundness in the financial system, helping individuals and businesses make and receive paymen ts safely and quickly, and acting as fiscal agent for the U.S. government. The 13-minute video is geared to high school and general adult audiences and is available for free classroom use in three formats: ½" VHS, ¾" U-Matic, and ½" Beta.For more information, contact the Public Information Department, Federal Reserve Bank of San Francisco, P.O. Box 7702, San Francisco, CA 94120; phone (415) 974-2163. NewEngland Update QBlA We think we've identified a need for a new publication to explain the basics of banking to students in the upper elementary school grades . But we'd like your input before we forge ahead. At this point, we're leaning towards a question-and-answer format to address the ten most common questions that kids have about banking. That's where you come in . Please send us your thoughts on the matter. Better yet, survey your students, and ask them what questions they would like our new pamphlet to cover. We welcome everyo ne's ideas. Send your comments to: Editor, The Ledger, Public Services Department, Federal Reserve Bank of Boston, P. 0. Box 2076, Boston, MA 02106-2076. More "Money Fun For Everyone" ~ $ $ $ The Public Services Department of the Federal Reserve Bank of Boston will host a free program on Thursday, December 27 at 9:30 a.m. The two-hour program will feature a storytelling session for the younger children, a slide show on gen uine and counterfeit currency for the older children, a look at the Bank's Money Department, a view of Boston and Boston Harbor from the Bank's 31st floor, and light refreshments. Children of all ages are welcome, but each child must be accompanied by an adult. Participants must register for the program in advance. For reservations please call (617) 973-3452, Monday through Friday, 9:00 a.m. to 4:00 p.m .