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Federal Reserve Bank
of Dallas

l l★K

ROBERT D. McTEER, JR.
DALLAS, TEXAS
75265-5906

PRESIDENT
AND CHIEF EXECUTIVE OFFICER

March 12, 1999

Notice 99-16

TO: The Chief Executive Officer of each
financial institution and others concerned
in the Eleventh Federal Reserve District

SUBJECT
Year 2000
Customer Communication Guidance
DETAILS
The Federal Financial Institutions Examination Council (FFIEC) has issued guidance
to assist financial institutions with customer communication on the Year 2000. Educating
customers about the Year 2000 issue is critical to minimizing unwarranted public alarm that
could cause serious problems for financial institutions and their customers. Customer awareness
programs should consider appropriate communication channels to effectively respond to and
anticipate these customer concerns. The programs also should address how a financial institution
will respond to its customers should Year 2000 disruptions occur, whether caused by internal
problems or external events.
The FFIEC encourages financial institutions to consider incorporating the following
elements in future communications with customers:
•
•
•
•

Describe the Year 2000 issue;
Address customer expectations;
Describe the financial institution’s Year 2000 project plan; and
Describe Year 2000 contingency plans.

The appropriate level of detail may vary depending on the financial institution’s business activities and customer base.

For additional copies, bankers and others are encouraged to use one of the following toll-free numbers in contacting the Federal
Reserve Bank of Dallas: Dallas Office (800) 333-4460; El Paso Branch Intrastate (800) 592-1631, Interstate (800) 351-1012;
Houston Branch Intrastate (800) 392-4162, Interstate (800) 221-0363; San Antonio Branch Intrastate (800) 292-5810.

-2-

ATTACHMENTS
Copies of the FFIEC’s press release and guidance are attached.
MORE INFORMATION
For more information, please contact Ann Worthy at (214) 922-6156. For additional
copies of this Bank’s notice, contact the Public Affairs Department at (214) 922-5254.
Sincerely yours,

Federal Register / Vol. 64, No. 27 / Wednesday, February 10, 1999 / Notices
year extension. EIB Form 92–48 is in the
process of being revised to include ExIm Bank guidelines describing standards
of creditworthiness for foreign obligors
and, under certain circumstances, the
new form will require demonstration
that such standards are met. The
revisions to EIB 92–48 will probably
result in a longer response time.
Written comments should be
received on or before April 12, 1999.

Dated: February 5, 1999.
Daniel A. Garcia,
Agency Clearance Officer.
[FR Doc. 99–3225 Filed 2–9–99; 8:45 am]
BILLING CODE 6690–01–M

FEDERAL FINANCIAL INSTITUTIONS
EXAMINATION COUNCIL

DATES:

Direct all written comments
or requests for additional information to
Daniel Garcia, Export-Import Bank of
the United States, Room 1021, 811
Vermont Avenue, N.W., Washington,
D.C. 20571, (202) 565–3335.
ADDRESSES:

FOR FURTHER INFORMATION CONTACT:

Daniel Garcia (202) 565–3335.
The
following Ex-Im Bank forms (all with
OMB Control Number 3048–0009)
encompass a variety of export credit
insurance policies. They affect all
entities involved in the export of U.S.
goods and services including exporters,
banks, insurance brokers and non-profit
or state and local governments acting as
facilitators.

SUPPLEMENTARY INFORMATION:

1. Application for Quotation Export
Credit Insurance Commercial Bank
Insureds, EIB 92–34
2. Application for Short-Term SingleBuyer Coverage Financial
Institution Buyer Credit Policies,
EIB 92–41
3. Financing or Operating Lease
Coverage Explanation of
Application Form for Export Credit
Insurance, EIB 92–45
4. Application for Multibuyer Export
Credit Insurance Policy, EIB 92–50
5. Application for Short-Term SingleBuyer Policy (For Exporters Only),
EIB 92–64
6. Application for Export Credit
Insurance Trade Association Policy,
EIB 92–68
7. Application for Export Credit
Insurance Umbrella Policy, EIB 92–72
8. Broker Registration Form, EIB 92–80
9. Application for Export Credit
Medium Term Insurance (Capital
Goods and Services Only), EIB 92–48
Burden Statement
Type of Request: Revision and/or
extension of expiration date.
Annual Number of Respondents:
1,500.
Annual Burden Hours: 1,500.
Frequency of Reporting or Use:
Applications submitted one time;
renewals annually.

Uniform Retail Credit Classification
and Account Management Policy
Federal Financial Institutions
Examination Council.
ACTION: Final notice.
AGENCY:

The Federal Financial
Institutions Examination Council
(FFIEC), on behalf of the Board of
Governors of the Federal Reserve
System (FRB), the Federal Deposit
Insurance Corporation (FDIC), the Office
of the Comptroller of the Currency
(OCC), and the Office of Thrift
Supervision (OTS), collectively referred
to as the Agencies, is publishing its
revisions to the Uniform Policy for
Classification of Consumer Installment
Credit Based on Delinquency Status
(Uniform Retail Credit Classification
Policy). The National Credit Union
Administration (NCUA), also a member
of FFIEC, does not plan to adopt the
policy at this time.
The Uniform Retail Credit
Classification and Account Management
Policy is a supervisory policy used by
the Agencies for uniform classification
and treatment of retail credit loans in
financial institutions.
DATES: Changes in this policy that
involve manual adjustments to the
institutions’ policies and procedures
should be implemented for reporting in
the June 30, 1999 Call Report or Thrift
Financial Report, as appropriate. Any
policy changes involving programming
resources, should be implemented for
reporting in the December 31, 2000 Call
Report or Thrift Financial Report, as
appropriate.
FOR FURTHER INFORMATION CONTACT:
FRB: William Coen, Supervisory
Financial Analyst, (202) 452–5219,
Division of Banking Supervision and
Regulation, Board of Governors of the
Federal Reserve System. For the hearing
impaired only, Telecommunication
Device for the Deaf (TDD), Dorothea
Thompson, (202) 452–3544, Board of
Governors of the Federal Reserve
System, 20th and C Streets NW,
Washington, DC 20551.
FDIC: James Leitner, Examination
Specialist, (202) 898–6790, Division of
Supervision. For legal issues, Michael
Phillips, Counsel, (202) 898–3581,
SUMMARY:

6655

Supervision and Legislation Branch,
Federal Deposit Insurance Corporation,
550 17th Street NW, Washington, DC
20429.
OCC: Stephen Jackson, National Bank
Examiner, Credit Risk Division, (202)
874–4473, or Ron Shimabukuro, Senior
Attorney, Legislative and Regulatory
Activities Division (202) 874–5090,
Office of the Comptroller of the
Currency, 250 E Street SW, Washington,
DC 20219.
OTS: William J. Magrini, Senior
Project Manager, (202) 906–5744,
Supervision Policy; or Vern McKinley,
Senior Attorney, (202) 906–6241,
Regulations and Legislation Division,
Chief Counsel’s Office, Office of Thrift
Supervision, 1700 G Street NW,
Washington, DC 20552.
SUPPLEMENTARY INFORMATION:
Background Information
On June 30, 1980, the FRB, FDIC, and
OCC adopted the FFIEC uniform policy
for classification of open-end and
closed-end credit (1980 policy). The
Federal Home Loan Bank Board, the
predecessor of the OTS, adopted the
1980 policy in 1987. The 1980 policy
established uniform guidelines for
classification of installment credit based
on delinquency status and provided
different charge-off time frames for
open-end and closed-end credit. The
1980 policy recognized the statistical
validity of determining losses based on
past due status.
The Agencies undertook a review of
the 1980 policy as part of their review
of all written policies mandated by
Section 303(a) of the Riegle Community
Development and Regulatory
Improvement Act of 1994 (CDRI). As
noted in their September 23, 1996 Joint
Report to Congress on CDRI review
efforts,1 the Agencies believe that the
1980 policy should be revised due to
changes that have taken place within
the industry.
In 1980, open-end credit consisted
largely of credit card accounts with
small lines of credit to the most
creditworthy borrowers. Today, openend credit generally includes accounts
with much larger lines of credit to
diverse borrowers with a variety of risk
profiles. The change in those accounts
and inconsistencies in reporting and
charge-off practices of open-end
accounts by financial institutions
prompted the Agencies to consider
several revisions to the 1980 policy.
Specifically, the FFIEC had concerns
1 Joint Report: Streamlining of Regulatory
Requirements—Section 303(a)(3) of the Riegle
Community Development and Regulatory
Improvement Act of 1994, page I–41.

6656

Federal Register / Vol. 64, No. 27 / Wednesday, February 10, 1999 / Notices

that a number of institutions were not
following existing policy guidance for
charging off open-end accounts based
on past due status. Charge-off practices
ranged from 120 days to 240 days. This
range reflected, in part, differing
interpretations by some institutions
with regard to the policy’s guidance to
charge off open-end loans by the
seventh zero billing cycle. In addition,
the 1980 policy did not establish
guidance for charging off fraudulent
accounts, accounts of deceased persons,
or accounts of borrowers in bankruptcy
(accounts in bankruptcy), which
currently account for a large portion of
total charge-offs. Moreover, no
classification guidance existed for
residential and home equity loans—a
significant amount of consumer credit.
Finally, no uniform guidance existed for
handling re-aging of open-end credit, or
extensions, deferrals, renewals, or rewrites of closed-end credit.
As a result of these concerns, the
FFIEC published two notices in the
Federal Register on September 12, 1997
(1997 Notice) (62 FR 48089) and on July
6, 1998 (1998 Notice) (63 FR 36403)
requesting comment on various
proposed revisions to the 1980 policy.
Comments received during both periods
provided extremely useful guidance to
the FFIEC. After careful consideration,
the FFIEC has made several changes to
its earlier proposals and adopted those
changes in this final policy statement.
While the comments proved extremely
helpful, the FFIEC is mindful of the
Agencies’ missions to promote safety
and soundness of the financial industry
and to recommend regulatory policies
and standards that further those
missions. In keeping with the Agencies’
goals of promoting safety and
soundness, certain aspects of the final
notice are a departure from what the
majority of commenters suggested.
Comments Received
The FFIEC received a total of 128
comments in response to the 1998
Notice. They came from 25 banks and
thrifts, 19 bank holding companies, 8
regulatory agencies, 13 trade groups, 33
consumer credit counseling services,
and 30 other companies and
individuals. The following is a
summary.
1a. Charge-off Policy for Open-End
and Closed-End Credit. The 1998 Notice
proposed two options for charging off
delinquent accounts. The first proposed
that both closed-end and open-end
credit be charged off at 150 days
delinquency. The second option
proposed to retain, but clarify existing
policy; charge off closed-end credit at
120 days delinquency and charge off

open-end credit at 180 days
delinquency. Commenters were
overwhelmingly in favor of retaining the
existing 120/180 charge-off time frames.
Commenters representing the credit
card industry stated that shortening
time frames to 150 days would cause a
$2 billion dollar write-off initially, with
further impact during implementation.
Moreover, credit card companies and
community groups and counseling
services stated that they needed those
extra 30 days in the period from 150
days delinquency to 180 days
delinquency to work with troubled
borrowers. Several lenders indicated
that they can collect ten percent or more
of accounts during that time period.
After careful consideration, the FFIEC
has decided not to pursue uniform
charge-off time frames for open-end and
closed-end credit at this time. Moreover,
since the revision to the 1980 policy
was initiated, the majority of
institutions whose open-end charge-off
policy exceeded 180 days have brought
themselves into compliance. However,
because of confusion over the
terminology of ‘‘seven zero billing
cycles,’’ the FFIEC decided to eliminate
that language in the final policy.
Additionally, the FFIEC is adopting reaging guidance so that greater
consistency and clarity in reporting
among retail credit lenders will be
achieved.
1b. Substandard classification
policy.—The majority of the comments
received in response to the 1997 Notice
supported retention of classifying openend and closed-end consumer credit at
90 days delinquency. No objections
were received in response to the 1998
Notice. The FFIEC agrees with the
commenters. It believes that when an
account is 90 days past due, it displays
weakness warranting classification.
Therefore, open-end and closed-end
accounts will continue to be classified
Substandard at 90 days past due.
2. Bankruptcy, fraud and deceased
accounts. Bankruptcy.—The 1998
Notice requested comment on two
proposals relating to treatment of
accounts in bankruptcy. First, the 1998
Notice asked whether unsecured loans
in bankruptcy should be charged off by
the end of the month in which a creditor
is notified of the bankruptcy filing.
Second, the 1998 Notice proposed that
for secured and partially secured
accounts in bankruptcy, the collateral
should be evaluated and any deficiency
balance charged off within 30 days of
notification.
The majority of the commenters
believed that revised bankruptcy
legislation would pass in the second
session of the 105th Congress and asked

the FFIEC to defer a decision on this
issue pending new legislation. The
FFIEC was prepared to conform the final
policy statement to any new legislation;
however, no legislation was enacted.
Because widespread inconsistencies in
charge-off practices on accounts in
bankruptcy continue to exist, the FFIEC
is adopting guidance at this time. If and
when bankruptcy legislation is enacted,
the FFIEC will review the policy
statement to determine if any revisions
are needed.
Commenters objected to both of the
proposed time frames on bankrupt
accounts. Fifty commenters opposed the
proposal for unsecured accounts in
bankruptcy versus only ten who
supported it. Twenty-two commenters
opposed the proposed handling of
secured and unsecured accounts in
bankruptcy, while only 11 supported it.
A number of creditors noted that an
accurate determination of loss on
accounts in bankruptcy realistically
cannot be made until after the meeting
with creditors. This may be anywhere
from 10 to 45 days or more after the
bankruptcy filing, depending upon the
case load of the bankruptcy court. The
FFIEC shares the concerns of these
commenters. Consequently, the final
policy statement has been revised, for
unsecured, partially secured, and fully
secured accounts in bankruptcy, to
allow creditors up to 60 days from their
receipt of the bankruptcy notice filing to
charge off those amounts deemed
unrecoverable. However, accounts
should be charged off no later than the
respective 120-day or 180-day time
frames for closed-end and open-end
credit.
Fraud.—The 1998 Notice proposed
that accounts affected by fraud be
charged off within 90 days of discovery
of the fraud or within the general
charge-off time frames established by
this final policy statement, whichever is
shorter. The majority of the commenters
supported this proposal. While the
FFIEC recognizes that a fraud
investigation may last more than 30
days, it believes that 90 days provides
an institution sufficient time to charge
off an account affected by fraud.
Therefore, this final policy statement
adopts this provision as proposed.
Accounts of deceased persons.—The
1998 Notice proposed that accounts of
deceased persons should be charged off
when loss is determined or within the
classification time frames adopted by
this final policy statement. A majority of
the commenters supported this
proposal. As discussed in the 1998
Notice, the FFIEC agrees that
determination of repayment potential on
an account of a deceased person may

Federal Register / Vol. 64, No. 27 / Wednesday, February 10, 1999 / Notices
take months when working through a
trustee or the family. However, the
FFIEC believes the time frames
established by this final policy
statement provide adequate time to
determine the amount of the loss and
charge off that amount. For this reason,
the final policy statement adopts this
provision as proposed.
3. Partial payments.—The 1998
Notice proposed that in addition to the
existing guidance that 90 percent of a
contractual payment may be considered
a full payment in computing
delinquency, the FFIEC allows an
institution to aggregate payments to give
a borrower credit for partial payments.
The proposal stated that only one
method should be allowed throughout a
loan portfolio. Some institutions stated
that they were already using both
methods. One recommendation made by
the commenters and supported by the
FFIEC was to eliminate the guidance
that one method be used consistently
throughout the portfolio. These
commenters noted that these methods
are used for different reasons. For
instance, the 90 percent method may
handle errors in check writing while the
aggregate method enables institutions to
work flexibly with troubled borrowers.
The FFIEC agrees with these
commenters. Therefore, this final policy
statement has been revised to allow an
institution to use both methods in
dealing with partial payments.
4. Re-aging, extension, renewal,
deferral, or rewrite policy.—The 1998
Notice proposed a number of criteria be
established before a re-aging, extension,
renewal, deferral, or rewrite of an
account. A majority of commenters
supported the criteria that the borrower
should show a renewed willingness and
ability to pay and that the account
should meet agency and bank
guidelines. However, many commenters
generally opposed the following criteria:
• The borrower should make three
minimum consecutive payments or
lump sum equivalent before being reaged.
• An account should not be re-aged,
extended, renewed, deferred, or
rewritten more than once within any
twelve-month period.
• An account should be in existence
for at least twelve months before it can
be re-aged, extended, deferred, or
rewritten.
• No more than two re-agings,
extensions, renewals, deferrals, or
rewrites should occur during the
lifetime of the account.
• The re-aged balance should not
exceed the predelinquency credit limit.
While the FFIEC appreciates concerns
of these commenters that flexibility is

required to work with troubled
borrowers, it also recognizes this has the
greatest potential for masking the
delinquency status of accounts.
Consistent guidelines are needed to
ensure the integrity of financial records
and prevent abuses (such as automated
re-aging programs). In addition, the
FFIEC believes that an account should
show some performance before a reaging is allowed. In response to
commenters’ concerns, the Agencies
modified the proposed guidelines. For
example, to provide flexibility for
lenders to work with borrowers, but still
maintain the integrity of asset quality
reports, the Agencies changed the
proposed re-aging guidelines to allow
accounts to be re-aged not more than
twice in a five-year period. Therefore, in
considering the commenters’ views and
the Agencies’ missions of ensuring
safety and soundness of institutions’
loan assets, the following criteria are
being adopted:
• The borrower should show a
renewed willingness and ability to
repay.
• The account should meet agency
and bank policy standards.
• The borrower should make three
minimum consecutive monthly
payments or the lump sum equivalent
before an account is re-aged.
• The account should be in existence
at least nine months.
• An account should not be re-aged,
deferred, extended, renewed or
rewritten more than once within any
twelve-month period, and not more than
twice in a five-year period.
• An over limit account may be reaged at its outstanding balance
(including the over limit balance,
interest, and fees) but new credit should
not be extended until the account
balance is below its designated credit
limit.
5. Residential and home equity
loans.—The 1998 Notice proposed that
institutions holding both one- to fourfamily and home equity loans to the
same borrower that are delinquent 90
days or more with loan-to-value ratios
greater than 60 percent be classified
Substandard. In addition, the FFIEC
proposed that a current evaluation of
collateral be made by the time the loan
is 120 or 180 days past due for a closedend or open-end account, respectively.
Commenters were almost equally
divided on this proposal during the
1998 Notice. However, in response to
the 1997 Notice, the majority of the
commenters supported classifying the
loans Substandard when they are 90
days delinquent. Some commenters
supported a different loan-to-value ratio.
Exposure to loss increases as the loan-

6657

to-value ratio of a real estate loan
increases. The agencies believe,
however, that for one- to four-family
residential loans with loan-to-value
ratios of 60 percent or less, ample
collateral support exists to satisfy the
loan. Therefore the FFIEC believes that
the classification of such loans is not
necessary. This final policy statement
adopts the provision as proposed.
In response to the 1998 Notice, the
commenters opposed the collateral
evaluation. In response to the 1997
Notice, the majority of the commenters
supported the proposal that a collateral
evaluation be obtained. However, from
the comments it appears that the
proposal was not clear because many
commenters believed that a ‘‘full’’
appraisal was required. The FFIEC
agrees that the policy indicating that a
collateral evaluation be obtained was
not intended to be burdensome and that
a full appraisal is not required. The
policy reaffirms the need to determine
the amount of loss in the loan when
delinquency reaches the time frames for
charge-off for non-real estate loans.
Implementation Period
In the 1998 Notice, it said that if the
Agencies retained the 120/180-day
charge off time frames, the
implementation period would begin
January 1, 1999. However, the Agencies
recognize that for some institutions, this
may involve programming changes. The
Agencies expect institutions to begin
implementation of this policy upon
publication. Manual changes should be
implemented for reporting in the June
30, 1999 Call Report or Thrift Financial
Report, as appropriate. Changes
involving programming resources
should be implemented for reporting in
the December 31, 2000 Reports.
Final Policy Statement
After careful consideration of all the
comments, the FFIEC adopts this final
policy statement. In general, this final
policy statement:
• Establishes a uniform charge-off
policy for open-end credit at 180 days
delinquency and closed-end credit at
120 days delinquency.
• Provides uniform guidance for
loans affected by bankruptcy, fraud, and
death.
• Establishes guidelines for re-aging,
extending, deferring, or rewriting past
due accounts.
• Classifies certain delinquent
residential mortgage and home equity
loans.
• Broadens recognition of partial
payments that qualify as full payments.
The FFIEC considered the effect of
generally accepted accounting

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Federal Register / Vol. 64, No. 27 / Wednesday, February 10, 1999 / Notices

principles (GAAP) on this statement.
GAAP requires prompt recognition of
loss for assets or portions of assets
deemed uncollectible. The FFIEC
believes that because this final policy
statement provides for prompt
recognition of losses, it is fully
consistent with GAAP.
The final statement is:
Uniform Retail Credit Classification
and Account Management Policy 2
Evidence of the quality of consumer
credit soundness is indicated best by the
repayment performance demonstrated
by the borrower. Because retail credit
generally is comprised of a large number
of relatively small balance loans,
evaluating the quality of the retail credit
portfolio on a loan-by-loan basis is
inefficient and burdensome for the
institution being examined and
examiners. Therefore, in general, retail
credit should be classified based on the
following criteria:
• Open-end and closed-end retail
loans past due 90 cumulative days from
the contractual due date should be
classified Substandard.
• Closed-end retail loans that become
past due 120 cumulative days and openend retail loans that become past due
180 cumulative days from the
2 Retail

Credit includes open-end and closed-end
credit extended to individuals for household,
family, and other personal expenditures. It includes
consumer loans and credit cards. For the purpose
of this policy, retail credit also includes loans to
individuals secured by their personal residence,
including home equity and home improvement
loans.
The regulatory classifications used for retail
credit are Substandard, Doubtful, and Loss. These
are defined as follows: Substandard: An asset
classified Substandard is protected inadequately by
the current net worth and paying capacity of the
obligor, or by the collateral pledged, if any. Assets
so classified must have a well-defined weakness or
weaknesses that jeopardize the liquidation of the
debt. They are characterized by the distinct
possibility that the institution will sustain some
loss if the deficiencies are not corrected. Doubtful:
An asset classified Doubtful has all the weaknesses
inherent in one classified Substandard with the
added characteristic that the weaknesses make
collection or liquidation in full, on the basis of
currently existing facts, conditions, and values,
highly questionable and improbable. Loss: An asset,
or portion thereof, classified Loss is considered
uncollectible, and of such little value that its
continuance on the books is not warranted. This
classification does not mean that the asset has
absolutely no recovery or salvage value; rather, it
is not practical or desirable to defer writing off an
essentially worthless asset (or portion thereof), even
though partial recovery may occur in the future.
Although the Board of Governors of the Federal
Reserve System, Federal Deposit Insurance
Corporation, Office of the Comptroller of the
Currency, and Office of Thrift Supervision do not
require institutions to adopt identical classification
definitions, institutions should classify their assets
using a system that can be easily reconciled with
the regulatory classification system.

contractual due date should be charged
off. The charge-off should be taken by
the end of the month in which the 120or 180-day time period elapses.3
• Unless the institution can clearly
demonstrate and document that
repayment on accounts in bankruptcy is
likely to occur, accounts in bankruptcy
should be charged off within 60 days of
receipt of notification of filing from the
bankruptcy court or within the time
frames specified in this classification
policy, whichever is shorter. The charge
off should be taken by the end of the
month in which the applicable time
period elapses. Any loan balance not
charged off should be classified
Substandard until the borrower reestablishes the ability and willingness to
repay (with demonstrated payment
performance for six months at a
minimum) or there is a receipt of
proceeds from liquidation of collateral.
• Fraudulent loans should be charged
off within 90 days of discovery or
within the time frames specified in this
classification policy, whichever is
shorter. The charge-off should be taken
by the end of the month in which the
applicable time period elapses.
• Loans of deceased persons should
be charged off when the loss is
determined or within the time frames
adopted in this classification policy,
whichever is shorter. The charge-off
should be taken by the end of the month
in which the applicable time period
elapses.
• One- to four-family residential real
estate loans and home equity loans that
are delinquent 90 days or more with
loan-to-value ratios greater than 60
percent, should be classified
Substandard.
• When a residential or home equity
loan is 120 days past due for closed-end
credit and 180 days past due for openend credit, a current assessment of
value 4 should be made and any
outstanding loan balance in excess of
the fair value of the property, less cost
to sell, should be classified Loss.
Properly secured residential real
estate loans with loan-to-value ratios
equal to or less than 60 percent are
generally not classified based solely on
delinquency status. Home equity loans
3 Fixed payment open-end retail accounts that are
placed on a closed-end repayment schedule should
follow the closed-end charge-off time frames.
4 Additional information about content
requirements of evaluations can be found in the
‘‘Interagency Appraisal and Evaluation Guidelines’’,
October 27, 1994. For example, under certain
circumstances, evaluations could be derived from
an automated collateral evaluation model, drive-by
inspection by bank employee or contracted
employee, and real estate market comparable sales
similar to the institution’s collateral.

to the same borrower at the same
institution as the senior mortgage loan
with a combined loan-to-value ratio
equal to or less than 60 percent, should
not be classified. However, home equity
loans where the institution does not
hold the senior mortgage, that are
delinquent 90 days or more should be
classified Substandard, even if the loanto-value ratio is equal to, or less than,
60 percent.
Other Considerations for Classification
If an institution can clearly document
that the delinquent loan is well secured
and in the process of collection, such
that collection will occur regardless of
delinquency status, then the loan need
not be classified. A well secured loan is
collateralized by a perfected security
interest in, or pledges of, real or
personal property, including securities,
with an estimated fair value, less cost to
sell, sufficient to recover the recorded
investment in the loan, as well as a
reasonable return on that amount. In the
process of collection means that either
a collection effort or legal action is
proceeding and is reasonably expected
to result in recovery of the loan balance
or its restoration to a current status,
generally within the next 90 days.
This policy does not preclude an
institution from adopting an internal
classification policy more conservative
than the one detailed above. It also does
not preclude a regulatory agency from
using the Doubtful or Loss classification
in certain situations if a rating more
severe than Substandard is justified.
Loss in retail credit should be
recognized when the institution
becomes aware of the loss, but in no
case should the charge off exceed the
time frames stated in this policy.
Partial Payments on Open-End and
Closed-End Credit
Institutions should use one of two
methods to recognize partial payments.
A payment equivalent to 90 percent or
more of the contractual payment may be
considered a full payment in computing
delinquency. Alternatively, the
institution may aggregate payments and
give credit for any partial payment
received. For example, if a regular
installment payment is $300 and the
borrower makes payments of only $150
per month for a six-month period, the
loan would be $900 ($150 shortage
times six payments), or three full
months delinquent. An institution may
use either or both methods in its
portfolio, but may not use both methods
simultaneously with a single loan.

Federal Register / Vol. 64, No. 27 / Wednesday, February 10, 1999 / Notices
Re-aging, Extensions, Deferrals,
Renewals, or Rewrites 5
Re-aging is the practice of bringing a
delinquent account current after the
borrower has demonstrated a renewed
willingness and ability to repay the loan
by making some, but not all, past due
payments. Re-aging of open-end
accounts, or extensions, deferrals,
renewals, or rewrites of closed-end
accounts should only be used to help
borrowers overcome temporary financial
difficulties, such as loss of job, medical
emergency, or change in family
circumstances like loss of a family
member. A permissive policy on reagings, extensions, deferrals, renewals,
or rewrites can cloud the true
performance and delinquency status of
the portfolio. However, prudent use of
a policy is acceptable when it is based
on recent, satisfactory performance and
the true improvement in a borrower’s
other credit factors, and when it is
structured in accordance with the
institution’s internal policies.
The decision to re-age a loan, like any
other modification of contractual terms,
should be supported in the institution’s
management information systems.
Adequate management information
systems usually identify and document
any loan that is extended, deferred,
renewed, or rewritten, including the
number of times such action has been
taken. Documentation normally shows
that institution personnel
communicated with the borrower, the
borrower agreed to pay the loan in full,
and the borrower shows the ability to
repay the loan.
Institutions that re-age open-end
accounts should establish a reasonable
written policy and adhere to it. An
account eligible for re-aging, extension,
deferral, renewal, or rewrite should
exhibit the following:
• The borrower should show a
renewed willingness and ability to
repay the loan.
• The account should exist for at least
nine months before allowing a re-aging,
extension, renewal, referral, or rewrite.
• The borrower should make at least
three minimum consecutive monthly
payments or the equivalent lump sum
payment before an account is re-aged.
Funds may not be advanced by the
institution for this purpose.
• No loan should be re-aged,
extended, deferred, renewed, or
rewritten more than once within any
twelve month period; that is, at least
twelve months must have elapsed since
5 Certain advertising and marketing programs, like
‘‘skip-a-payment’’ and holiday payment deferral
programs are not subject to this portion of the
policy.

6659

a prior re-aging. In addition, no loan
should be re-aged, extended, deferred,
renewed, or rewritten more than two
times within any five-year period.
• For open-end credit, an over limit
account may be re-aged at its
outstanding balance (including the over
limit balance, interest, and fees). No
new credit may be extended to the
borrower until the balance falls below
the designated predelinquency credit
limit.

Dated: February 4, 1999.
Keith J. Todd,
Executive Secretary, Federal Financial
Institutions Examination Council.
[FR Doc. 99–3181 Filed 2–9–99; 8:45 am]

Examination Considerations

The companies listed in this notice
have applied to the Board for approval,
pursuant to the Bank Holding Company
Act of 1956 (12 U.S.C. 1841 et seq.)
(BHC Act), Regulation Y (12 CFR Part
225), and all other applicable statutes
and regulations to become a bank
holding company and/or to acquire the
assets or the ownership of, control of, or
the power to vote shares of a bank or
bank holding company and all of the
banks and nonbanking companies
owned by the bank holding company,
including the companies listed below.
The applications listed below, as well
as other related filings required by the
Board, are available for immediate
inspection at the Federal Reserve Bank
indicated. The application also will be
available for inspection at the offices of
the Board of Governors. Interested
persons may express their views in
writing on the standards enumerated in
the BHC Act (12 U.S.C. 1842(c)). If the
proposal also involves the acquisition of
a nonbanking company, the review also
includes whether the acquisition of the
nonbanking company complies with the
standards in section 4 of the BHC Act.
Unless otherwise noted, nonbanking
activities will be conducted throughout
the United States.
Unless otherwise noted, comments
regarding each of these applications
must be received at the Reserve Bank
indicated or the offices of the Board of
Governors not later than March 8, 1999.
A. Federal Reserve Bank of Atlanta
(Lois Berthaume, Vice President) 104
Marietta Street, N.W., Atlanta, Georgia
30303-2713:
1. First Sterling Banks, Inc.,
Kennesaw, Georgia; to merge with
Georgia Bancshares, Inc., Tucker,
Georgia, and thereby indirectly acquire
Community Bank of Georgia, Tucker,
Georgia.
B. Federal Reserve Bank of Chicago
(Philip Jackson, Applications Officer)
230 South LaSalle Street, Chicago,
Illinois 60690-1413:
1. First American Bank Group, LTD,
Fort Dodge, Iowa; to acquire 100 percent
of the voting shares of First American
Bank, Sioux City, Iowa (in organization).

Examiners should ensure that
institutions adhere to this policy.
Nevertheless, there may be instances
that warrant exceptions to the general
classification policy. Loans need not be
classified if the institution can
document clearly that repayment will
occur irrespective of delinquency status.
Examples might include loans well
secured by marketable collateral and in
the process of collection, loans for
which claims are filed against solvent
estates, and loans supported by valid
insurance claims.
The uniform classification and
account management policy does not
preclude examiners from reviewing and
classifying individual large dollar retail
credit loans that exhibit signs of credit
weakness regardless of delinquency
status.
In addition to reviewing loan
classifications, the examiner should
ensure that the institution’s allowance
for loan and lease loss provides
adequate coverage for inherent losses.
Sound risk and account management
systems, including a prudent retail
credit lending policy, measures to
ensure and monitor adherence to stated
policy, and detailed operating
procedures, should also be
implemented. Internal controls should
be in place to ensure that the policy is
followed. Institutions lacking sound
policies or failing to implement or
effectively follow established policies
will be subject to criticism.
Implementation
Changes in this policy that involve
manual adjustments to an institution’s
policies and procedures should be
implemented for reporting in the June
30, 1999 Call Report or Thrift Financial
Report, as appropriate. Any policy
changes requiring programming
resources should be implemented for
reporting in the December 31, 2000 Call
Report or Thrift Financial Report, as
appropriate.

BILLING CODES FRB: 6210–01–P (25%); FDIC: 6714–01–
P (25%); OTS: 6720–01–P (25%); OCC: 4810–33–P (25%)

FEDERAL RESERVE SYSTEM
Formations of, Acquisitions by, and
Mergers of Bank Holding Companies