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Federal Reserve Bank of Dallas
2200 N. PEARL ST.
DALLAS, TX 75201-2272

September 27, 2005
Notice 05-55

TO: The Chief Executive Officer of each
financial institution and others concerned
in the Eleventh Federal Reserve District
SUBJECT
Supervisory Practices Regarding Banking Organizations
and Consumers Affected by Hurricane Katrina
DETAILS
The Board of Governors has issued an SR letter to advise banking organizations that the
Federal Reserve System will work actively to respond to issues that arise in the wake of the
damage caused by Hurricane Katrina. The Federal Reserve encourages bankers to work with
borrowers and other customers in communities and regions affected by disasters and wishes to
remind banking organizations of the regulatory flexibility available to facilitate recovery in the
affected areas.
In this spirit, the Federal Reserve encourages banking organizations to work with
supervisory staff at their Reserve Banks for further guidance on issues related to this disaster.
ATTACHMENT
A copy of the Board’s SR letter 05-16 dated September 15, 2005, is attached.
MORE INFORMATION
For more information, please contact Gayle Teague, (214) 922-6151, or Diane van Gelder,
(214) 922-6282, Banking Supervision Department. Previous Federal Reserve Bank notices are
available on our web site at www.dallasfed.org/banking/notices/index.html or by contacting
the Public Affairs Department at (214) 922-5254.

For additional copies, bankers and others are encouraged to use one of the following toll-free numbers in contacting the Federal
Reserve Bank of Dallas: Dallas Office (800) 333-4460; El Paso Branch Intrastate (800) 592-1631, Interstate (800) 351-1012;
Houston Branch Intrastate (800) 392-4162, Interstate (800) 221-0363; San Antonio Branch Intrastate (800) 292-5810.

BOARD OF GOVERNORS
OF THE

FEDERAL RESERVE SYSTEM
WASHINGTON, D. C. 20551

DIVISION OF BANKING
SUPERVISION AND
REGULATION

SR 05-16 / CA 05-6
September 15, 2005
TO THE OFFICER IN CHARGE OF SUPERVISION AND
APPROPRIATE SUPERVISORY STAFF AT EACH FEDERAL
RESERVE BANK AND BANKING ORGANIZATIONS
SUPERVISED BY THE FEDERAL RESERVE
SUBJECT: Supervisory Practices Regarding Banking Organizations and Consumers Affected
by Hurricane Katrina
The Federal Reserve is issuing this statement to advise banking organizations
that we will work actively to respond to issues that arise in the wake of the damage caused by
Hurricane Katrina. In particular, it is the long-standing policy of the Federal Reserve to
encourage bankers to work with borrowers and other customers in communities and regions
affected by disasters. The Federal Reserve also wishes to remind banking organizations that
there is regulatory flexibility available to facilitate recovery in the affected areas. In this spirit,
we encourage banking organizations to work with supervisory staff at their Reserve Banks
for further guidance on issues related to this disaster.
Working with Affected Borrowers and Other Customers
The Federal Reserve recognizes that banking organizations may have to take
prudent steps to adjust or alter terms on existing loans in areas affected by this disaster.
Efforts by banking organizations to work with borrowers in communities under stress, if
conducted in a reasonable way, are consistent with safe and sound banking practice, can
contribute to the health of the local community and promote recovery, and are in the public
interest.
Banking organizations may, for example, work with borrowers to extend the terms
of repayment or otherwise restructure the borrower’s debt obligations. Such cooperative
efforts can ease pressures on troubled borrowers, improve their capacity to service debt,
and strengthen the banking organization’s ability to collect on its loans. Banking organizations
may also ease documentation requirements or credit-extension terms for new loans to certain
borrowers, consistent with prudent banking practices. Such easing may help borrowers to
recover their financial strength and place them in a better position to service their debt.
Banking organizations in the affected areas may find that their levels of delinquent
and nonperforming loans will increase. Consistent with long-standing practices, the Federal
Reserve will consider the unusual circumstances these organizations face in reviewing their

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financial conditions and determining any supervisory response.
Regarding consumer loans, the Truth in Lending Act and the Board’s Regulation Z
normally provide a consumer with the right to rescind certain credit obligations secured by the
consumer’s principal dwelling for three days after becoming obligated. This brief waiting period
required by statute gives consumers an opportunity to reflect on the loan terms before
becoming finally committed to the transaction. However, consumers may modify or waive
their right to cancel a transaction to meet a “bona fide personal financial emergency.” In
accordance with the regulation, consumers experiencing a bona fide personal financial
emergency due to Hurricane Katrina may waive their right to rescind by providing a brief
written, signed and dated statement referencing the emergency and indicating that they need
the funds immediately.
To help protect the interests of customers and communities in the affected areas,
banking organizations should continue to be alert to indications of fraud or other criminal
activities and report suspicious activity in accordance with existing protocols.
Regulatory Reports and Safety and Soundness Supervision
The Federal Reserve is aware that this disaster may affect banking organizations’
ability to submit accurate and timely regulatory reports to the Federal Reserve, including, for
example, the FR Y-9 and FR Y-11 reports submitted by bank holding companies, bank Call
Reports, and other regulatory reports. Banking organizations having difficulty submitting
accurate and timely data because of this disaster should contact the Federal Reserve Bank
where it submits its reports. The Federal Reserve does not expect to take supervisory action
against banking organizations that take reasonable and prudent steps to comply with the
Board’s reporting requirements but that are unable to do so due to circumstances caused by
Hurricane Katrina.
In the conduct of safety and soundness supervision, the Federal Reserve will
work with banking organizations affected by the disaster and will use appropriate discretion in
establishing the scope and frequency of examinations and inspections, consistent with
principles of safety and soundness and applicable law.
Bank Secrecy Act and Anti-Money Laundering Requirements
The Federal Reserve recognizes that many persons displaced or affected by
Hurricane Katrina may not have access to their normal identification and personal records.
For this reason, the Federal Reserve, in conjunction with the other federal depository
institutions regulatory agencies and the Financial Crimes Enforcement Network (FinCEN),
has reminded banking organizations that the Customer Identification Program requirements of
the Bank Secrecy Act provide organizations the flexibility to use documents,
non-documentary methods, or a combination to verify a customer’s identity. In addition,
applicable regulations do not require a banking organization to verify a customer’s identity
prior to opening an account, so long as the organization does so within a reasonable period of
time after the account is opened.
The Federal Reserve encourages depository organizations to use
non-documentary verification methods for affected customers that may not be able to provide
standard identification documents, as permitted under the regulation. To assist organizations,
the federal banking organizations regulatory agencies in conjunction with FinCEN have
recently developed a set of FAQs addressing Bank Secrecy Act matters arising from

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Hurricane Katrina. These FAQs are available on the Hurricane Katrina section of the Federal
Reserve Board’s public website.
Consumer Compliance Supervision
In scheduling future consumer compliance examinations, the Federal Reserve will
make every effort to minimize the disruption and burden on state member banks by delaying
compliance examinations on those banks that were directly affected by Hurricane Katrina or
that are working to re-establish a more normal lending and economic environment in parts of
their communities affected by the disaster. Federal Reserve supervision staff will keep in
close contact with affected organizations to determine when a delayed examination can
appropriately be scheduled.
In accordance with Regulation BB, which implements the Community
Reinvestment Act (CRA), and existing guidance, the Federal Reserve will favorably consider
activities that revitalize or stabilize a designated disaster area, but will give greater weight to
those activities designed to benefit low- or moderate-income individuals or areas. Other
activities, such as providing affordable housing or community services to low- and
moderate-income individuals, may also qualify for community development consideration
under CRA.
Branch Service Interruptions and Relocations
Hurricane Katrina has required some state member banks to temporarily cease
some or all the operations of a branch, or to temporarily move some branch operations to
new locations. State member banks forced by Hurricane Katrina to temporarily relocate some
or all of a branch’s operations should advise the appropriate Reserve Bank accordingly, but
will not be required to file an application with the Federal Reserve in connection with a
temporary relocation. Once it ascertains its ultimate plans for the operations of a displaced
branch, however, a state member bank should consult further with the appropriate Reserve
Bank to determine whether any application or notice to the Federal Reserve will be required.
So long as the state member bank is actively planning or working to restore
operations at an affected branch, the branch closing provisions of section 42 of the Federal
Deposit Insurance Act would not apply. However, if a state member bank ultimately
determines to permanently close a branch as a result of the hurricane, the bank should notify
the customers of the branch and the appropriate Federal Reserve Bank in the manner
specified by section 42 to the extent and as soon as possible after the decision to close the
branch has been made.
Ongoing Initiatives
The Federal Reserve will continue to monitor closely the situation and the needs of
banking organizations and their customers. The Federal Reserve will provide additional
guidance and take further action as necessary or appropriate to help address those needs.
Consistent with long-standing practices, the Federal Reserve will consider the unusual
circumstances that organizations in the affected area have faced with respect to safety and
soundness or compliance issues, including those regarding Bank Secrecy Act/anti-money
laundering requirements, in determining the appropriate supervisory response. Information on
Hurricane Katrina related issuances can be found on the Board’s website at
http://www.federalreserve.gov/hurricanekatrina.htm.

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For additional information, please contact the following Federal Reserve staff:
general supervisory issues: Molly Wassom, Associate Director, Division of Banking
Supervision and Regulation, (202) 452-2305; regulatory reporting: Bob Maahs, Manager,
Regulatory Reports, Division of Banking Supervision and Regulation, (202) 452-4935;
consumer affairs: Beverly Smith, Manager, Applications and Special Projects, Division of
Consumer and Community Affairs, (202) 452-3946; BSA/anti-money laundering: Bridget Neill,
Manager, Anti-Money Laundering Policy & Compliance, Division of Banking Supervision and
Regulation, (202) 452-5235; branch service interruptions: Beverly Smith or Paul Hannah,
Counsel, Legal Division, (202) 452-2810.

Richard Spillenkothen
Director
Division of Banking Supervision and Regulation
Sandra F. Braunstein
Director
Division of Consumer and Community Affairs

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