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Independent Foreclosure Review
Video Transcript, updated August 14, 2012

“Were you in Foreclosure in 2009 or 2010?”
Have you been involved in a foreclosure? Even if your foreclosure has already been
completed, there may be an opportunity to have your loan file reviewed. If the review finds
errors in how your foreclosure was handled, you may be eligible to receive compensation.
I’m Anna Alvarez Boyd, and I work for the Federal Reserve. I’m here to let you know
that if you were involved in a foreclosure in 2009 or 2010, you may request to have your
mortgage loan reviewed.
The Federal Reserve and the Office of the Comptroller of the Currency have required
several servicers that handle mortgage loans to set up a process to have an independent
consultant review loan files for errors made during the foreclosure process. A third party
administrator has set up a website, www.IndependentForeclosureReview.com – and a call
center – where all borrowers can get more information about this free review – and receive
translation services in over 200 languages.
If you meet the following three requirements, you may be eligible for a review.
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First, you sent your loan payments to one of the mortgage servicers participating in this
process. You can find the list of participating servicers at
www.IndependentForeclosureReview.com

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Second, the action to foreclose on your home was initiated, pending, or completed
between January 1, 2009 and December 31, 2010. However, your home did not have to
be sold to be eligible for the review.
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Independent Foreclosure Review
Video Transcript, updated August 14, 2012

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And finally, the foreclosure occurred on your primary residence, which is the house
where you lived for most the year. You do not need to live there now to be eligible for
the review.
You may have received a letter notifying you of the review. If you believe you are

eligible, please call the toll free number and ask that a Request for Review form be mailed to
you. Or, you can complete and submit a form online at the website listed at the bottom of your
screen.
You should complete the form to the best of your ability and include as much
information as possible. Please note that the filing deadline was recently extended to
December 31, 2012.
Once your Request for Review form is submitted, your file will be reviewed by an
independent consultant who will determine if you were financially harmed by your mortgage
servicer. This process can take several months. When complete, you will receive a letter with
the results of the review.
Before I close, here are a few important details to remember:
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First, there is only one Independent Foreclosure Review. There is no cost to participate.
Beware of anyone who asks you to pay a fee for any foreclosure review service.

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Second, please be patient, the process will take time to ensure accurate results.

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The deadline to submit your form requesting an independent review is December 31,
2012.
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Independent Foreclosure Review
Video Transcript, updated August 14, 2012

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And finally, if you have any questions or if you need additional information, please visit
the website, www.IndependentForeclosureReview.com or call 1-888-952-9105.

Please share this information with anyone you know that may have been involved in a
foreclosure. And thank you for watching this video.

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