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Joint Press Release
For immediate release

Board of Governors of the Federal Reserve System
Federal Trade Commission

August 9, 2006

Agencies Issue Report on Compliance with Consumer Dispute Provisions of FCRA
The Federal Trade Commission (FTC) and Federal Reserve Board on Wednesday issued a
joint report to Congress on compliance with the consumer dispute provisions of the Fair Credit
Reporting Act (FCRA).
The Fair and Accurate Credit Transactions Act of 2003 (FACT Act), which generally amends
the FCRA, required the FTC and the Board to conduct a study of the extent to which consumer
reporting agencies and furnishers of information to consumer reporting agencies (CRAs)
complied with certain FCRA requirements.
The study found that although most consumer disputes appear to be processed within the
statutory timeframe, there is disagreement as to the adequacy of the investigations performed
by the CRAs and by the furnishers of information.
The resulting report recommends no additional administrative or legislative action at this time
to amend the dispute process. Rather, the FTC and the Board believe that recent FACT Act
provisions intended to enhance the customer dispute process should be given time to take
effect. The FTC and the Board will continue to monitor the performance of the dispute
process, explore possible enhancements, and make recommendations for action, if appropriate.
The report is available on the Board's web site at:
http://www.federalreserve.gov/boarddocs/rptcongress/fcradispute/fcradispute200608.pdf
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Last update: August 9, 2006