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ESSAYS ON ISSUES

THE FEDERAL RESERVE BANK
OF CHICAGO

SEPTEMBER 2003
NUMBER 193

Chicago Fed Letter
Information technology and the U.S. productivity acceleration
by John Fernald, senior financial economist and economic advisor, and Shanthi Ramnath, associate economist

Whatever happened to the New Economy? The good news is U.S. productivity
continues to grow at a healthy pace. This article sheds light on why information and
communications technology may continue to pay dividends for years to come.

In the long run, a rising standard of living depends primarily on rising productivity. For this reason, economists have
regarded the increase in U.S. productivity growth since the mid-1990s as an excellent development. But still unresolved
is the role of information technology
(computers, software, communications,
and the like) in the
productivity accelera1. ICT contribution to the TFP acceleration
tion. In particular, is
it the sectors that proContribution
of
duce information and
TFP
noncommunications
Period
accelerated
ICT
ICT
technology (ICT) or
( - - - - percentage points - - - - )
those that use it that
Council of Economic
(’95–’02) – (’73–’95)
1.21
0.13
1.08
Advisers
are having the greatBasu, Fernald, Oulton,
est impact on pro1.17
0.29
0.88
and Srinivasan (2003) (’95–’00) – (’90–’95)
Jorgenson, Stiroh,
ductivity growth?
a

b

and Ho (2002)
Oliner and Sichel
(2002)

(’95–’00) – (’90–’95)

0.40

0.12

0.27

Much of the research
on the post-1995 proStructural TFP figures, where output is based on average of income- and
ductivity acceleration
product-side measures.
suggests that while the
Figures do not include an adjustment for changes in labor quality.
Notes: ICT and non-ICT contributions may not add up to TFP acceleration
ICT sectors of the
due to rounding. See endnotes for citations.
economy played an
important role in the
acceleration in total
factor productivity (TFP)—a broad
measure of productivity (explained
further below)—most of the TFP acceleration took place outside of the production of ICT goods and software.
(’96–’01) – (’91–’95)

0.41

0.36

0.06

a

b

In this Chicago Fed Letter, we report on
recent work that suggests that ICT can
itself explain some of the measured acceleration in TFP in sectors using it. Importantly, benefiting from ICT requires

substantial complementary investments in learning, reorganization,
and the like, so that the payoff in terms
of measured output may be long delayed. The development of electric power as a general purpose technology
provides a useful analogy. As a result,
it appears likely that relatively strong
productivity growth can remain for an
extended period.
Explaining productivity

Economists identify three direct factors
that boost labor productivity, defined
as output per hour. First, labor productivity generally rises over time because
workers have more and better capital
to work with—e.g., auto workers today
work with much larger and more sophisticated assembly lines than those in
Henry Ford’s Model T assembly plants;
workers have more “computer” capital
to work with, because their computers
are better and faster as well as more
plentiful. Second, productivity rises over
time because of work force gains in education and skills,1 allowing workers
to produce more in each hour worked.
Finally, labor productivity rises because
of what economists call total factor productivity. TFP is a catchall term for everything not otherwise explained, but the
main reason TFP rises over time is innovation—new products and new processes.
With this framework in mind, we can
identify two channels for ICT to affect
aggregate labor and TFP growth.2 First,

innovation in the sectors producing ICT
goods contributes directly to economywide TFP growth. Second, the use of
ICT capital goods contributes directly
to labor productivity through capital
deepening: By reducing the effective
cost to a user of deploying capital, falling ICT prices induce firms to increase
their desired capital stock.
The 2003 Economic Report of the President
(Council of Economic Advisers) provides
a fairly recent estimate of the contribution of ICT to the acceleration in labor
productivity. The report states that after
controlling for business cycle effects, labor
productivity accelerated 1.73% per year in
the 1995–2002 period from the 1973–95
period. Of this acceleration, ICT contributed 0.53 percentage points per year: ICT
capital deepening, i.e., that each worker
had more ICT capital to work with, contributed 0.40 percentage points per year;
and computer sector TFP contributed
0.13 percentage points (column 3 of
figure 1). Non-ICT capital-deepening
contributed 0.11 percentage points
per year; labor quality made a slight,
negative contribution (i.e., it improved
at about the same rate in the 1973–95
period as in the 1995–2002 period).
By contrast, structural TFP excluding ICTsector TFP contributed 1.08 percentage
points more per year from 1995 to 2002
than from 1973 to 1995. Figure 1 shows
a range of other recent studies that
provide a similar TFP decomposition.
All of these studies show some substantial
contribution to the overall TFP acceleration coming from sectors that use
rather than produce ICT. (The smallest
figure for the non-ICT TFP acceleration
is from Oliner and Sichel, 2002, who
discount their small non-ICT contribution on technical grounds.) The causes
of the TFP acceleration in ICT production are reasonably well understood.
New product development, resulting
especially from R&D, has led to rapid
improvements in computer technology. For example, as Jorgenson (2001)
and McKinsey (2001) discuss,3 competition between two major chip manufacturers, Intel and AMD, led to more
rapid introduction of new semiconductor chips in the post-1995 period, and
this faster pace of technological rollout

appears to explain a large share of the
ICT technology acceleration.
By contrast, there is little information
about the source of the TFP acceleration
outside of ICT production. In particular, there is no presumption that the
use of ICT should have any particular
effect on measured TFP. However, recent work (much of it microeconomic,
firm-level, and anecdotal) suggests that
there are important—but often indirect
and hard to foresee—potential ways
for ICT to affect measured production
and productivity in sectors using ICT.
For example, Hubbard (2002) discusses
how on-board computers have substantially raised TFP in trucking, in large
part by raising capacity utilization.4 Dispatchers have real-time access to information on truck location and truck
loads; customers, truckers, and intermediaries reduce costly transactions and
search time; and firms have an easier time
monitoring drivers (thereby making
contracts easier to specify and enforce).
ICT as a general purpose technology

In theoretical terms, much of this discussion revolves around the notion of
“general purpose technologies” (GPTs).
This term is usually applied to innovations, such as electricity or information
technology, that have a pervasive and
wide-ranging effect on how firms do
business or even how people live.5
What kinds of links might there be
between ICT use and measured TFP?
Conceptually, one can separate these
potential links into two categories: Purposeful co-invention, the accumulation
of intangible “complementary capital”;
and externalities of one sort or another.
First, firm-level studies suggest that benefiting from ICT investments requires
substantial and costly co-investments in
complementary capital.6 For example,
firms that use computers more intensively may reorganize production, thereby creating “intangible capital” in the
form of organizational knowledge. These
investments may include resources diverted to learning; they may involve purposeful innovation arising from R&D.
The resulting “organizational capital”
is analogous to physical capital in that

companies accumulate it in a purposeful
way. We can think of this complementary
capital as an additional input into production; it differs from ordinary capital
and labor in that it is not directly observed.7 In other words, this channel is,
in essence, the standard capital-deepening story, except that the input of intangible capital may not be measured.8
Second, the GPT literature suggests the
likelihood of sizeable externalities to ICT.
For example, successful new managerial
ideas—including those that take advantage of ICT, such as the use of a new business information system—seem likely to
diffuse to other firms, which learn by
watching and analyzing the experimentation, the successes, and, importantly, the
mistakes made by others. Indeed, firms
that don’t use computers more intensively
may also benefit from spillovers of intangible capital. For example, if there are
sizable spillovers to R&D, and if R&D is
more productive with better computers,
then even firms that don’t use computers intensively may benefit from the
knowledge created by computers.
The nature of the co-inventions and externalities suggests that we should not
expect the benefits of ICT to diffuse instantaneously. First, if large complementary investments and innovations are
necessary, diffusion of ideas from one
firm to another will inevitably take time.
Second, Bresnahan and Trajtenberg
(1995) note that co-invention often requires “coordination between agents located far from each other along the time
and technology dimension” (p. 3), so that
institutional arrangements and market
structure are likely to matter; these factors
are likely to differ across countries. Third,
adoption costs and adoption benefits may
differ across firms, so that low adoption
cost/high adoption benefit firms may
adopt new technologies first.9 Finally,
spillover effects may be stronger at closer
distances (e.g., within Silicon Valley).
Electricity as a general purpose
technology

A number of people have argued that the
diffusion of electricity provides an appropriate analogy for the likely delayed benefits of ICT.10 Certainly, electricity provides
numerous specific examples of how a
GPT transforms business and household

life. Benefiting from electricity, however,
required dramatic reorganizations of
production as well as a spate of new
products. As a result, the benefits took
many decades to unfold.
In particular, substantial co-invention
was necessary to reap the major benefits
of electrification. The major innovations
in electricity per se were the invention
of the electric dynamo, which changes
mechanical power into electric power,
and the subsequent invention of the
electric motor. At first, factories simply
replaced existing large steam-driven engines with large electrical motors as the
power source driving the central shafts
and turbines. Not surprisingly, the benefits were small and incremental. But
engineers began to realize that electric
motors were much more flexible than
steam power, allowing them to redesign
factories in much more efficient ways,
with small electrified machines throughout the factory; workflow rather than
proximity to the central power shaft became the organizational principle.11 Coupled with innovative ideas such as Henry
Ford’s assembly line, electric power run
through wiring proved to be an advancement from the original power shafts,
which would have been ill-suited for the
assembly line.12 Ford’s new system then
led to additional benefits through the
introduction of interchangeable parts
and mass production, which both revolutionized production.
Once houses were electrified, new products were invented that directly benefited
households. Gordon (2000) observes
the myriad ways in which, after a substantial lag, new electrified consumer appliances greatly improved the quality of
life—e.g., by eliminating manual laundry with electric washing machines and
food spoilage with refrigerators.13
Greenwood, Shesadri, and Yorukoglu
(2002) argue that household appliances
helped women move into the labor force
by making household chores easier and
faster and creating more free time (see
also Jovanovic and Rousseau, 2003).14
Evidence for ICT as a GPT

As noted earlier, the empirical literature
suggests that measured TFP reflects an
acceleration in sectors that use (rather

than simply produce) ICT products. TFP
can, of course, move around for a lot
of reasons unrelated to ICT. For example, it could be that the U.S. experienced
broad-based managerial innovations that
raised TFP growth throughout the economy. Nevertheless, the GPT considerations suggest that the acceleration in
measured TFP—and the managerial innovations that cause it—could be associated with the use of ICT.
For example, Brynjolfsson and Hitt
(2003)15 find that in a sample of 527 large
U.S. firms from 1987 to 1994, the full
benefits of computers for output and
productivity do not appear to be realized for at least five to seven years. They
interpret their results as suggesting the
importance of combining computer investments with “large and time-consuming investments in complementary
inputs, such as organizational capital.”
At a more aggregated industry level, several studies explore whether TFP growth
across industries is correlated with ICT
intensity. In contrast to firm-level studies, these industry studies rarely find
much contemporaneous correlation between ICT capital and TFP growth (e.g.,
Stiroh, 2002, and Wolff, 2002).16 But given the GPT nature of ICT, the contemporaneous correlation need not be
positive—even if ICT is, in fact, an important contributor to measured TFP.
For example, implementing new ICT
intensive production methods likely requires a diversion of resources toward
learning and organizational change,
which temporarily disrupts production.
Wolff does find that U.S. industries
investing heavily in ICT have greater
changes in their occupational mix and
the composition of intermediate inputs,
consistent with substantial reorganization. Gust and Marquez (2003) find that
industrial countries with a more burdensome regulatory environment (especially
affecting labor market practices) adopted ICT more slowly and also had slower
TFP growth.17 Those findings are consistent with the notion that the uptake
of ICT could affect measured TFP in
the sectors using the ICT.
Basu, Fernald, Oulton, and Srinivasan
(2003) find that the industry data are

reasonably consistent with the predictions that in sectors using ICT, ICT capital growth should, with long lags, be
positively associated with TFP growth.
In particular, they find evidence that ICT
capital investments in the 1980s and early 1990s are positively correlated with
the TFP acceleration in the late 1990s.
Conclusion

At the peak of the “New Economy” hype
of the late 1990s, many argued that “The
Internet changes everything.” The presumption was that the changes would
take place almost overnight. But the
lessons from previous general purpose
technologies such as electricity, as well
as recent theoretical and empirical work,
suggest that the necessary complementary investments and innovations take
place only with long lags. Thus, it could
be that the promise of the Internet and
other new technologies will continue
to be realized—but over a long period.
More generally, though, the sustained,
strong productivity performance of the
U.S. economy gives grounds for cautious
optimism that when the overhang of
recent bad shocks ends, the economy
could return to relatively robust rates
of growth. To the extent that ICT is,
indeed, a general purpose technology,
the returns to innovation (whether
managerial innovations or the development of new products and processes) are likely to remain high for some
time to come.
Michael H. Moskow, President; Charles L. Evans,
Senior Vice President and Director of Research; Douglas
Evanoff, Vice President, financial studies; David
Marshall, team leader, macroeconomic policy research;
Daniel Sullivan, Vice President, microeconomic policy
research; William Testa, Vice President, regional
programs and Economics Editor; Helen O’D. Koshy,
Editor; Kathryn Moran, Associate Editor.
Chicago Fed Letter is published monthly by the
Research Department of the Federal Reserve
Bank of Chicago. The views expressed are the
authors’ and are not necessarily those of the
Federal Reserve Bank of Chicago or the Federal
Reserve System. Articles may be reprinted if the
source is credited and the Research Department
is provided with copies of the reprints.
Chicago Fed Letter is available without charge from
the Public Information Center, Federal Reserve
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Chicago Fed Letter and other Bank publications
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www.chicagofed.org.
ISSN 0895-0164

1

See D. Aaronson and D. Sullivan, 2001,
“Growth in worker quality,” Economic Perspectives, Federal Reserve Bank of Chicago, Vol. 25, No. 4, pp. 53–74.

2

See D. W. Jorgenson, 2001, “Information
technology and the U.S. economy,” American Economic Review, Vol. 91, March, pp. 1–
32; D. W. Jorgenson, M. S. Ho, and K. J.
Stiroh, 2002, “Growth of U.S. industries
and investments in information technology
and higher education,” manuscript, October
7; or S. D. Oliner and D. E. Sichel, 2002,
“Information technology and productivity: Where are we now and where are we
going?,” Economic Review, Federal Reserve
Bank of Atlanta, Vol. 87, No. 3, pp. 15–44.

3

McKinsey Global Institute, 2001, “U.S. productivity growth 1995–2000: Understanding the contribution of information technology relative to other factors,” Washington, DC, October.

4

T. N. Hubbard, 2002, “Information, decisions, and productivity—On-board computers and capacity utilization in trucking,”
National Bureau of Economic Research,
working paper, No. 8525.

5

See T. F. Bresnahan and M. Trajtenberg,
1995, “General purpose technologies: ‘Engines of growth?’,” Journal of Econometrics,
Special Issue, No. 65, January, pp. 83–108;
and B. Jovanovic and P. L. Rousseau, 2003,
“General purpose technologies,” manuscript. The remainder of this section draws
heavily on S. Basu, J. Fernald, N. Oulton,
and S. Srinivasan, 2003, “The case of the
missing productivity growth: Or, does information technology explain why productivity accelerated in the United States
but not the United Kingdom?,” Federal
Reserve Bank of Chicago, working paper,
No. 03-08.

6

7

8

9

10

See E. Brynjolfsson and L. M. Hitt, 2000,
“Beyond computation: Information technology, organizational transformation, and
business performance,” Journal of Economic Perspectives, Vol. 14, No. 4, pp. 23–48, and
T. F. Bresnahan, undated, “The mechanisms
of information technology’s contribution
to economic growth,” presentation at the
Saint-Gobain Centre for Economic Research.
See J. Greenwood and M. Yorokoglu, 1997,
Carnegie-Rochester Conference Series on Public
Policy, Vol. 46, pp. 49–95; A. Hornstein and
P. Krusell, 1996, “Can technology improvements cause productivity slowdowns?,”
NBER Macroeconomics Annual, Bernanke
and Rotemberg (eds.), Cambridge, MA:
National Bureau of Economic Research;
and J. Laitner and D. Stolyarov, 2001, “Technological change and the stock market,”
University of Michigan, manuscript.
These GPT considerations suggest that the
production function is mismeasured, because we don’t observe all inputs (the service flow from complementary, intangible
capital) or all outputs (the investment in
complementary capital). Hence, true TFP
is mismeasured. In addition, many of the
benefits of ICT may show up in better quality products that are better matched to
consumer needs, which are inherently
difficult to measure.
See A. D. Chandler, Jr., 1977, The Visible
Hand, Cambridge: Harvard University Press
and Helpman and Trajtenberg, 1998, “Diffusion of general purpose technologies,”
in General Purpose Technologies and Economic Growth, E. Helpman (ed.), Cambridge:
MIT Press.
On the other hand, R. Gordon, 2003, “High
tech innovation and productivity growth:
Does supply create its own demand?,”

National Bureau of Economic Research,
working paper, No. 9437, argues that electricity is a far more important innovation
than ICT will ever be.
11

P. A. David, 1990, “The dynamo and the
computer: A historical perspective on the
modern productivity paradox,” American
Economic Review Papers and Proceedings, Vol.
50, No. 2, pp. 355–361.

12

David and G. Wright, 1999, “General purpose technologies and surges in productivity: Historical reflections on the future of
the ICT revolution,” manuscript.

13

R. Gordon, 2000, “Does the ‘new economy’
measure up to the great inventions of the
past?,” Journal of Economic Perspectives, Vol.
94, pp. 627–642.

14

J. Greenwood, A. Seshadri, and M.
Yorukoglu, 2002, “Engines of liberation,”
Economie d’Avant Guarde, No. 2.

15

E. Brynjolfsson and L. M. Hitt, 2003, “Computing productivity: Firm-level evidence,”
MIT-Sloan, working paper, No. 4210-01,
also eBusiness@MIT, working paper,
No. 139, June.

16

K. J. Stiroh, 2002, “Information technology and the U.S. productivity revival: What
do the industry data say?,” American Economic Review, Vol. 92, No. 5, pp. 1559–1576, and
E. N. Wolff, 2002, “Productivity, computerization, and skill change,” National Bureau of Economic Research, working paper, No. 8743.

17

C. Gust and J. Marquez, 2003, “International comparisons of productivity growth: The
role of information technology and regulatory practices,” Labour Economics, Special
Issue on Productivity, Gilles Saint-Paul
(ed.), forthcoming.