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Before the Pennsylvania Association of Community Bankers, Memphis, Tennessee
September 28, 2002

Bank Performance and Corporate Governance
Good morning. Thank you for the invitation to speak to members of the Pennsylvania
Association of Community Bankers and to return to my home of twenty-four years,
Memphis, Tennessee. Some of you have asked if I have had any surprises in my new role as
a Governor of the Federal Reserve Board. I must say that the biggest surprise is the amount
of required reading. I haven't read so much on so many different topics since I was in
graduate school! Not only do I get to discuss economics and monetary policy, but also--as
chair of the Board's bank supervision committee--I am deeply involved in bank regulation
and operations issues. Even though I brought with me twenty-seven years of banking
experience, including an earlier stint with the Federal Reserve, I find that my current
responsibilities make me consider issues in new ways. Consequently, I look forward to
meeting with groups like yours so that I have a better understanding of emerging issues from
diverse perspectives.
In my comments today, I will first address the recent financial performance of U.S. banks,
and of community banks in particular. I will then turn to improvements that banks large and
small are making in measuring and managing risk, the responsibilities of directors and senior
managers in corporate governance, and finally, to the importance of sound accounting
practices. In my view, these topics are inextricably linked and in light of continuing
questions of confidence in America's corporations, they are quite timely.
Financial Condition of U.S. Banks
Last year was exceptional in many respects, with the United States slipping into a recession,
the September terrorist attacks, the stock market declines, and all of the related events. In
response, the Federal Reserve reduced interest rates at every meeting of the Federal Open
Market Committee in 2001 and an additional three times between meetings, for a total of
eleven rate cuts accumulating to 475 basis points. Since then, the Federal Reserve has
shifted its bias from one in which we were concerned more with weakness, to one in which
the risks of inflation and weakness were balanced, then back again--most recently--to a
concern about economic growth.
The direct effects of the past year's stressful events were painful enough. In addition,
abusive accounting and corporate-governance practices made conditions worse, as large
corporate bankruptcies imposed substantial losses on investors, lenders, and employees.
These domestic events increased the uncertainty about earnings reported by other firms and
dampened financial markets that were already weak. Abroad, Argentina's economic and
political difficulties reminded us, yet again, that exposures to emerging economies can also
present substantial risk.
Throughout this period, the U.S. banking system remained strong, reporting continuing

record earnings and profitability, despite a slip in asset quality. During the first half of this
year, U.S. insured commercial banks earned more than $44.5 billion and an annualized
return on assets of 1.37 percent. Both figures represent the industry's best six-month
performance ever and reflect impressive growth on top of what were already impressive
results.
Net interest income was the primary driver of increased revenue, despite a notable decline in
commercial loan volume. Loan loss provisions remained relatively high by the standards of
most of the past decade but dipped notably from the second half of 2001. Net charge-offs,
which were concentrated among commercial loans of large banks and credit card specialty
lenders, also dropped. While this improvement since year-end may signal that problem assets
have peaked, some large institutions have not yet fully recognized the results of this year's
supervisory assessment of shared national credits. Consequently, we may see further
deterioration in asset quality during the periods ahead. Moreover, the general economy
needs to strengthen further before we can be much more comfortable that we're out of the
woods.
As noted, current weaknesses appear to be largely within the commercial loan portfolios of
large regional and money center banks rather than those of smaller institutions. Even the
problems of large banks could be viewed as mild, however, given the shocks felt by many in
their customer base. In some respects, bank performance may reflect improvements in
risk-management practices and also the greater diversification of revenues and exposures
that has occurred in the past decade. Bank performance also reflects, I believe, a greater
awareness by institutions throughout the banking system that they should promptly address
problems as they emerge.
During this recession and recovery, both the banking industry and the regulatory agencies
appear to have responded well, by acting in a timely manner and without unnecessarily
constraining bank credit. That positive outcome was made easier, of course, because the
banking system was strong as challenges began to build. Because the industry had the
earnings and capital to absorb increased losses, there was time and opportunity to deal more
calmly with emerging weakness.
If smaller banks, generally, are not seeing the commercial loan weakness that some larger
institutions are facing, which areas may present them with heightened risks? A couple of
possibilities come to mind. First, for most of the past decade, community banks--particularly
those in the asset range of $100 million to $1 billion--have actively expanded their
commercial real estate lending. Since the early 1990s, larger community banks have
expanded these portfolios from 13 percent to 22 percent of aggregate assets.
Most Reserve Banks are reporting generally weak commercial real estate markets, as failing
companies vacate office and retail space and renters move into single family homes.
Commercial real estate credits are still performing relatively well for this stage of the cycle,
and my comments are not intended to suggest a material concern. Nevertheless, they
account for most of the increase in nonperforming assets over the past year for large
community banks. Given the checkered history of commercial real estate lending and its
increased relevance to many banks, this portfolio must be monitored and managed carefully.
We have seen before the cyclical nature of commercial real estate and its links to the general
level of economic activity. The loss of anchor firms such as K-Mart, for example, may
reduce the market value of certain shopping centers and the consumer traffic and the
financial strength of nearby businesses as well.

The second area of potential risk relates to interest rates. For the industry overall, the
Federal Reserve's interest rate cuts last year certainly appear to have helped bank earnings,
but they present management with new challenges, too. Lower rates undoubtedly eased
payment pressures on many borrowers and prevented further deterioration in the quality of
bank loan portfolios. Nearly 60 percent of all banks also saw wider net interest margins in
the first six months of 2002 than in the comparable period of 2001. At some point, however,
lower interest rates may begin to compress net interest margins for some institutions as
deposit rates reach their effective floors. Those holding low-yielding, long-term assets could
get hurt.
Indeed, many banks have responded to the low rates by sharply reducing their investments
in Treasuries and shifting funds into mortgage-backed securities in the search for higher
yields. Given the historically low interest rates at which recent mortgages have been
originated or refinanced, one might expect these loans to be prepaid much more slowly than
they have typically been in the past. As a result, the effective maturity, or duration, of bank
securities portfolios--and of many loan portfolios as well--has been extended.
Clearly, I am not about to forecast interest rates--something I've already learned that central
bankers never do. My point is that banking organizations, and investors generally, should
recognize that domestic interest rates are historically low and that the possibility for a rising
rate environment should not be overlooked. Even stable rates could present increased risks,
if savings and money market deposit accounts flow out of banks as quickly as they came in
when equity markets declined. We should all ask ourselves how long depositors would be
content to earn the currently low rates when those markets stabilize or improve or interest
rates rise once again. At some point, even loyal customers--those on fixed incomes, in
particular--may blink and take steps to improve their own yields.
Managing Risks
The health of financial institutions today is also a result of improvement in the
risk-management process that has been ongoing at banks for years. Increasingly, the entire
risk management process has become more quantitative, reflecting not only the enhanced
ability to collect and process data at lower cost, but also improved techniques for measuring
and managing risk.
As you are aware, bank regulators are working to develop a more modern international
approach to bank capital--called Basel II. Although those standards, in the first instance, are
being designed to address changing practices at large, internationally active banks, we can
expect the lessons learned about risk management to have much broader effects. We do not
anticipate, for example, that large numbers of banking organizations in the United States
would formally adopt the data and analytically intensive and sophisticated processes to
determine regulatory capital under development today. The costs and resources to develop
such systems and frameworks are beyond the resources of all but a limited number of very
large banks. We would expect, though, that the effort would eventually strengthen risk
management and provide best practice examples industry wide.
In quantifying credit risk, larger banking organizations are taking the lead, measuring a
borrower's probability of default, the bank's loss given default and its likely exposure to the
borrower at the time of default, taking into consideration future draw downs.
The greater use of credit scoring in retail transactions provides a stronger framework to
assess risk and ensure that loan pricing reflects the credit quality. Such tools should perform

even better as the effects of the most recent economic slowdown are incorporated into bank
statistics. Most consumer credit models were developed after the 1990-91 recession, and so
their reliability in predicting default rates and losses during a severe economic slowdown is
yet to be fully tested. We are already observing, for example, significant increases in
delinquencies in subprime lending. Since many of these borrowers did not have significant
access to credit in previous recessions, their ultimate default rate should help validate the
strength of the new statistical models.
The measurement and management of interest rate risk has also improved greatly in recent
years, perhaps particularly at community banks. Asset/liability committees at banks
throughout the country now routinely consider the results of models developed either
internally or by vendors to identify the market sensitivity of loans, investments, and deposits.
As a result, managers can better anticipate changes in net interest income and develop
responses to their specific circumstances.
The industry is also developing new revenue streams and diversifying its earnings sources.
Such efforts help increase the cross-sell ratio with key customers, which in turn should
improve customer loyalty and further stabilize a bank's revenue base. Providing the personal
touch has long served community banks well, but personalized service alone may become
less sufficient in the years ahead. Conducting sound market research and pricing to reflect
competition, customer value, and underlying risk are becoming more important for success.
Recent abuses of corporate accounting practices and other matters provide good lessons in
risk management as bankers try to increase earnings by cross-selling more products. We
have seen, for example, how conflicts of interest and the lack of a strong quality-assurance
function destroyed the reputation and viability of a major accounting firm. Similarly, banks
that compensate line officers on the basis of sales and cross- selling must guard against the
adverse incentives that those compensation structures can provide. There, too, a strong
quality-assurance function is essential. Given the dominant role of credit risk at banks, the
chief credit officer should ensure that pressures to increase fee income do not lead to
unacceptable levels of credit risk.
Corporate Governance
Sound corporate governance is an essential element of a strong risk-management process. As
bankers and bank directors, you have specific responsibilities to manage the risks at your
financial institutions and effectively oversee the systems of internal controls. Not only are
the activities of banks central to credit intermediation, but, in this country, banks fund their
activities in part with federally insured deposits. Those deposits are the lowest-cost source of
funds that banks have, specifically because of the government's guarantee.
Bank directors are not expected to understand every nuance of banking or to oversee each
transaction. They can look to management for that. They do, however, have the
responsibility to set the tone regarding their institution's risk-taking and to oversee the
internal-control processes so that they can reasonably expect that their directives will be
followed. They also have the responsibility to hire individuals who they believe have
integrity and can exercise a high level of judgment and competence.
In the light of recent events, I might add that directors have the further responsibility to
periodically consider whether their initial assessment of management's integrity remains
correct.
Interagency policy holds boards of directors responsible for ensuring that their organizations

have an effective audit process and internal controls that are adequate for the nature and
scope of their businesses. The reporting lines of the internal audit function should be such
that the information that directors receive is impartial and not unduly influenced by
management. Internal audit is a key element of management's responsibility to validate the
strength of a bank's internal controls. In the limited cases in which that function must be
outsourced, best practice is to avoid using the same firm for the external audit as well.
Internal controls are the responsibility of line management. Line managers must determine
the level of risks they need to accept to run their businesses and must assure themselves that
the combination of earnings, capital, and internal controls is sufficient to compensate for the
risk exposures. Supporting functions such as accounting, internal audit, risk management,
credit review, compliance, and legal, should independently monitor the control processes to
ensure that they are effective and that risks are measured appropriately. The results of these
independent reviews should be routinely reported to executive management and boards of
directors. Both executive management and directors should be sufficiently engaged in the
process to determine whether these reviews are in fact independent of the operating areas
under review and whether the officers conducting the reviews can, indeed, speak freely.
The level of independence from executive management that a board can demonstrate has, of
course, become a far more visible and more important factor in evaluating corporate
governance. Recent audit failures have highlighted the value of sound practices, such as
having audit committee members regularly meet privately with an institution's outside
auditors to discuss matters without management present. The recent Conference Board and
New York Stock Exchange recommendations, or prior reports by the Blue Ribbon
Committee and the Treadway Commission in the 1980s describe best practices for audit
committees and are worthy of your review.
This summer, the Sarbanes-Oxley Act took the matter of independence a step further, in the
case of publicly traded firms, by incorporating specific requirements of independence into
law. For example, all members of a company's audit committee must now be outside
directors. Moreover, at least one of those committee members should be a so-called financial
expert. If not, the firm must disclose why not. The legislation also assigns audit committees
sole and direct responsibility for appointing, compensating, and overseeing the company's
auditors.
Other provisions of the act set forth potentially broad ranging standards affecting the way
public companies compensate their executives and directors and disclose their operating
results. To strengthen the role of outside auditors, the act also limits the non-audit work such
firms may perform for audit customers and creates an oversight board to regulate and
oversee audit work.
Precisely how some of these legislative provisions will affect firms has yet to be decided by
the Securities and Exchange Commission. Other provisions, though, are in effect now or will
become effective soon and warrant immediate attention. Although the act applies only to
institutions that register their shares with the Securities and Exchange Commission, its
elements should be considered by virtually all commercial banks and by most other
companies of any material size. They could well highlight weaknesses in your own
procedures.
Indeed, beyond legal requirements, boards of directors and managers of all firms should
periodically test where they stand on ethical business practices. They should ask, for

example, "Are we getting by on technicalities, adhering to the letter but not the spirit of the
law? Are we compensating ourselves and others on the basis of contribution, or are we
taking advantage of our positions?"
Ultimately, of course, markets correct their excesses, and in this context "markets" include
both the public and private sectors. Obviously, during the past year we've seen reactions not
only from investors and creditors, but also from lawmakers and regulators, to observed
failures within corporate boardrooms. All of the actions affect market practice.
My intent today is to remind you that as business and community leaders, you should
recognize the value of exercising self-discipline within your own institutions. That includes
maintaining sound ethical practices in protecting the reputations of your banks. As we have
seen from recent events, the market's response can be harsh.
Quality of Accounting Practices
Uncertainty regarding the quality of corporate accounting standards strikes at the heart of
our capitalist system and threatens the efficiency of our markets. Investors and lenders must
be confident that they understand the risks they accept and that their counterparties are
playing fair.
For six years I was a member of the Emerging Issues Task Force of the Financial Accounting
Standards Board, which provides the accounting industry with guidance in areas where
financial reporting practices are diverging. During that time, I developed a better
appreciation for the challenges that standard-setters face when dealing with topics that are
becoming increasingly complex.
Informed and objective professionals can legitimately disagree on the best accounting
standard to apply to new types of transactions. That is part of the challenge of keeping
accounting standards current. The rapid pace of business innovations makes it impractical to
have rules in place to anticipate every business transaction. Rather, the more complex and
dynamic the business world becomes, the more important it is that accounting be based on
strong principles that are sufficiently robust to provide the framework for proper accounting
of new types of transactions.
At the core of such accounting principles should be professional standards that every
corporate accountant and every outside auditor must follow. In part, auditors should be
required to ask themselves whether a particular accounting method adequately represents
the economics of the transaction and whether it provides readers with sufficient information
to evaluate the risks. If not, it is likely that the procedure is not the best accounting method
to apply.
Rules alone, however, do not ensure good financial reporting. At Enron and other
companies, weak corporate governance practices apparently permitted sham transactions
and misleading financial reporting. Outside auditors erred in trying too hard to please an
important client. They forgot that their professional role is to assure users of financial reports
that the statements fairly represent the condition of the corporation and that they
communicate, not conceal, the level of risk. Some observers have asserted that new
accounting standards are needed. In some minor ways that may be true. But judging from
publicly available information, I believe that what we need most is to restore the integrity of
corporate accountants and the quality of the audit process, rather than impose extensive new
rules.

One reason that accounting in the United States has become so rule-based is that we tend to
add new accounting standards when abuses occur even when the abuses resulted from
accounting and audit failures. Rather than creating new rules, forming the new Public
Company Oversight Board established by Sarbanes-Oxley may provide a better approach
and help to refocus public accountants on core principles and away from more aggressive
and misleading practices. Given human nature and the complexity of many accounting
issues, we must expect that rules will sometimes be broken or misapplied. But a new,
authoritative oversight board--combined with more-rigorous reviews by corporate boards-should be able to discourage and address severe abuses.
For its part, the Federal Reserve is also willing to challenge accounting interpretations that it
sees as too aggressive. By no means do we intend to supplant accounting authorities in
making rules, but we do intend to provide discipline, when necessary, in their
interpretations--particularly in the context of regulatory reporting and in light of the
weaknesses in quality-assurance processes in public accounting firms. For example, the
Federal Reserve has required loan pools at one large bank to be re-consolidated into their
financial statements when it was determined that risk and control were not removed from
that organization through the creation of special purpose vehicles.
In another example, the banking regulators have jointly issued for comment new guidance
related to credit cards. This guidance not only deals with unacceptable practices, but also
clarifies that revenue recognition of fees billed to customers should reflect the expected
ability to collect those fees. In addition to the recognition and measurement aspects of
financial reporting, we need to continually evaluate the effectiveness of disclosures. Public
disclosures by banks, as well as other firms, need not follow a standard framework that is
exactly the same for all. Rather, we should insist that each entity disclose the information it
believes its stakeholders need to evaluate its risk profile.
Each business line in a complex organization is unique, and--to be most effective--the
specific disclosures of its risks should be different, too. Even in smaller organizations,
disclosures should be tailored to reflect the activities of the organization. A summary of the
information that is important for executive management and the board of directors in
monitoring the health of the bank is an excellent place to start to tailor the information that
would be useful to investors and customers. That is the approach being taken in developing
the Basel II Capital Accord. Disclosure rules that are too rigid may be, or become,
incompatible with risk-management processes that continually evolve. In this area and many
others, the best results are likely to come from bankers and regulators working together.
Conclusion
In closing, I congratulate you and the industry, generally, for successfully dealing with the
challenges of the past year. The industry remains fundamentally sound and has consistently
demonstrated that it can deal with stress.
Nevertheless, no business can afford to remain static, and banks of all sizes should
continually pursue better ways to manage risk. Following sound accounting, auditing, and
disclosure practices consistently is also crucial to maintaining the confidence of capital and
financial markets. We should learn from the experiences of this past year and ensure that our
own accounting and control systems practices are sound. We should also take the
opportunity to strengthen areas of corporate governance that may be weak.
As bankers and bank regulators, we are responsible for conducting our affairs with

competence and integrity. As we do so, our banking system should grow stronger still.
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Last update: September 28, 2002